reports

18720 rows


Description

Stores issues raised by learners or facilitators

Columns

Column Type Size Nulls Auto Default Children Parents Comments
id VARCHAR 36 null
ticket_number VARCHAR 36 null
content LONGTEXT 2147483647 null
url MEDIUMTEXT 16777215 null
user_id VARCHAR 36 null
email VARCHAR 125 null
name VARCHAR 125 null
type TINYINT 3 null

1-Admin,2-Facilitator,3-Learner,4-Alumni

subject_id VARCHAR 36 null
course_id VARCHAR 36 null
lesson_id VARCHAR 36 null
organisation_id VARCHAR 36 null
centre_id VARCHAR 36 null
batch_id VARCHAR 36 null
issue_title VARCHAR 125 null
issue_severity TINYINT 3 null

1-High,2-Major,3-Minor

faq_category_id VARCHAR 36 null
faq_sub_category_id VARCHAR 36 null
tenant_id VARCHAR 36 null
status TINYINT 3 0

0:Open,1:closed,2:pending,3:reopened

resolved_by VARCHAR 36 null
resolution_date TIMESTAMP 19 null
created_at TIMESTAMP 19 null
updated_by TIMESTAMP 19 null
deleted_by TIMESTAMP 19 null
updated_at TIMESTAMP 19 null
deleted_at TIMESTAMP 19 null
freescout_reference_number VARCHAR 45 null
user_name VARCHAR 45 null
reopened_status TINYINT 3 null
thread_status VARCHAR 45 null

Indexes

Constraint Name Type Sort Column(s)
PRIMARY Primary key Asc id
fk_reports_1_idx Performance Asc user_id
fk_reports_2_idx Performance Asc subject_id
fk_reports_3_idx Performance Asc lesson_id
fk_reports_4_idx Performance Asc course_id
fk_reports_5_idx Performance Asc batch_id
fk_reports_6_idx Performance Asc organisation_id
fk_reports_7_idx Performance Asc centre_id

Relationships